About Experience IT
Since its inception in 1998, Experience IT has had an enviable track record of delivering customer projects. Because of this, we have never had a bad debt or non-payment. Every bill we ever presented to a client was paid in full.
Experience IT is different to many other software development companies. Our strength comes from the outstanding quality of our people and the manner in which we work.
When you engage with Experience IT to develop a solution you are forming a partnership. We are contracting to provide a useful software solution to you which works well and enables you to meet business goals. You expect that it will arrive when we say it will, that it works as it should and that it meets all of the key requirements. This places the onus on us to work patiently with you to gain a full understanding of what it is you are looking to achieve. We will focus on determining the criteria for a successful outcome over onerous contractual documentation which concerns itself with penalties for infringement and failure.
Life and business present both opportunities and challenges. The key to success is being able to recognise and address opportunities quickly before competitors do. Experience IT likes ambitious projects with tight deadlines. We recognise and relish a sense of urgency and must-do-now. We promise to match your enthusiasm and energy to build systems that will make the difference in your organisation. Today’s minor irritations become tomorrow’s priorities. We recognise and accept that schedules change, adaptability is a key strength in today’s environment. In our process and method of engagement we relish feedback and manage changes effectively. Decisions taken or priorities set weeks or months ago may no longer hold based on current information. We will look to be as flexible as necessary to work with you to get the job done properly.
Most software development companies want to get a ‘specification’ agreed which becomes the handcuffs tying everybody together. We are firm believers in the value of a quality functional specification before undertaking a major software build. But, quite often, it is necessary to do exploratory work, prototype or R&D to establish what is possible or desirable.
This leads us to the key values which underly our approach to software development.
- Individuals and interactions over processes and tools
- Working software over comprehensive documentation
- Customer collaboration over contract negotiation
- Responding to change over following a plan
